Support FAQ | Ramakoti App

🙏 About the Practice

❓ What time and when can I write rama namam?

✅ Just about "Any Time" "Any Where" and in "Any Mood". In sanskrit its called "Sarva Kaala Sarvaavasthe.." That's the nature and benevolence of rama nama. No restriction as per rishis. Just utter it clearly in the mind or outward while writing. That's all

❓ Is there a goal or target?

✅ The spirit of this is to write and recite how many ever times you can. 108 is an auspicious number for every round. The ultimate peak goal is to write Rama's name one crore (10 million) times to reach Mukti.

❓ What is the best way to use this app and how many times should I write?

✅ Have a daily routine and time to write the nama. Whenever you sit to write, complete atleast 108 in one single session. App will give a visual notification at every round of 108. Or whenever you are idle and have phone in hand, just open the app start writing and reciting Rama namam.

❓ Why does the writing screen record a nama even if I write anything on the screen?

✅ This is a self regulated spiritual app where you are answerable to yourself. All we provided is a writing surface to clearly write Rama, so use it wisely and honestly.

📱 General App Questions

❓ What is the purpose of this app?

✅ The Rama Koti Notebook app helps you practice writing "Rama" namam (name) as a spiritual practice. The goal is to write Rama's name one crore (10 million) times as a devotional exercise.

❓ How do I start writing Rama namam?

✅ Go to the "Write Rama Namam" section from the main menu. You can trace the letters on the screen with your finger or stylus. Each completed letter is automatically counted.

❓ How is my progress tracked?

✅ Your progress is automatically saved and you can view detailed statistics in the "Your Stats" section, including daily counts, total progress, and streaks.

⚙️ Technical & Features

❓ Can I use this app offline?

✅ Yes! The app works completely offline. Your progress is saved locally on your device and synced to the cloud when you're connected to the internet.

❓ Is my data secure?

✅ Yes, your data is securely stored. We follow strict privacy guidelines. Read our full privacy policy from the menu.

❓ Can I delete my account?

✅ Yes, you can delete your account from the Profile section. This will remove all your personal data.

💬 Support & Feedback

❓ How do I provide feedback?

✅ You can send in-app feedback through the "Send Feedback" option in the main menu. We value your suggestions and bug reports.

❓ What if I encounter technical issues?

✅ Please report any technical issues through support@ramakoti.app. Include details about what you were doing when the issue occurred. We will try our best to resolve the issue.

Still Need Help?

For additional questions or support, please use the feedback feature in the app or write to us.

📧 Email Support 📖 How to Use Guide