Acceptable Use Policy

Effective Date: January 6, 2025

Important: This Acceptable Use Policy ("AUP") outlines the rules and guidelines for using the Ramakoti App. Violation of this policy may result in suspension or termination of your account. By using the App, you agree to comply with this policy.

This Acceptable Use Policy ("AUP" or "Policy") governs your use of the Ramakoti mobile application (the "App" or "Service") provided by Spark Triangle LLC ("Company," "we," "our," or "us"). This policy is incorporated into and forms part of our Terms of Service and End User License Agreement.

Company Information:
Spark Triangle LLC
Email: support@ramakoti.app
Website: ramakoti.app
Jurisdiction: United States

1. Prohibited Activities

You agree NOT to use the App to:

1.1 Illegal Activities

  • Violate any applicable local, state, national, or international law or regulation
  • Engage in any illegal or fraudulent activity
  • Infringe upon the rights of others, including intellectual property rights
  • Violate any export control laws or regulations
  • Facilitate or encourage illegal activities

1.2 Harmful or Abusive Content

  • Post, upload, or transmit content that is harmful, threatening, abusive, harassing, defamatory, libelous, or invasive of another's privacy
  • Post content that promotes violence, hatred, or discrimination based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics
  • Post content that contains hate speech or incites violence
  • Post content that is pornographic, obscene, or sexually explicit
  • Post content that exploits or harms minors

1.3 Security Violations

  • Attempt to gain unauthorized access to the App, servers, networks, or other users' accounts
  • Interfere with, disrupt, or damage the App's functionality, servers, or networks
  • Use automated scripts, bots, crawlers, or other automated means to access the App
  • Attempt to reverse engineer, decompile, or disassemble the App
  • Introduce viruses, malware, trojans, or other harmful code
  • Engage in denial-of-service attacks or other activities that disrupt service

1.4 Impersonation and Fraud

  • Impersonate any person, entity, or organization
  • Create fake accounts or profiles
  • Engage in identity theft or fraud
  • Misrepresent your identity, affiliation, or credentials
  • Use another person's account without authorization

1.5 Commercial Activities

  • Use the App for any commercial purpose without our prior written consent
  • Advertise, promote, or sell products or services
  • Engage in spam, phishing, or unsolicited communications
  • Collect or harvest user information for commercial purposes
  • Use the App to compete with our services

1.6 System Abuse

  • Overload or overwhelm the App's infrastructure
  • Use the App in a manner that degrades performance for other users
  • Create multiple accounts to circumvent restrictions or policies
  • Manipulate or exploit the App's features or functionality
  • Use the App in ways that violate our technical limitations

2. Content Standards

2.1 Prohibited Content

You may not post, upload, or transmit content that:

  • Violates any applicable laws or regulations
  • Infringes upon intellectual property rights (copyrights, trademarks, patents, etc.)
  • Is defamatory, libelous, or slanderous
  • Is harmful, threatening, abusive, or harassing
  • Contains hate speech or promotes discrimination
  • Is pornographic, obscene, or sexually explicit
  • Exploits or harms minors
  • Contains personal information of others without consent
  • Is spam, phishing, or unsolicited commercial content

2.2 Content Responsibility

You are solely responsible for all content you create, upload, or transmit using the App. You represent and warrant that you have all necessary rights to post such content and that it does not violate this Policy or any applicable laws.

3. User Conduct Requirements

3.1 Respectful Behavior

You agree to:

  • Treat other users with respect and courtesy
  • Use the App in a manner consistent with its intended purpose
  • Comply with all applicable laws and regulations
  • Respect intellectual property rights
  • Maintain the security and confidentiality of your account

3.2 Account Security

You are responsible for:

  • Maintaining the security of your account credentials
  • Not sharing your account with others
  • Notifying us immediately of any unauthorized access
  • All activities that occur under your account

4. Security and System Integrity

You agree NOT to:

  • Attempt to breach or circumvent security measures
  • Interfere with the App's operation or performance
  • Use automated tools to access or interact with the App
  • Introduce malicious code or software
  • Engage in activities that could damage or disrupt the App
  • Test or probe for vulnerabilities without authorization

5. Intellectual Property

5.1 Respect for IP Rights

You agree to:

  • Respect the intellectual property rights of Spark Triangle LLC and third parties
  • Not copy, reproduce, or create derivative works of the App without authorization
  • Not use our trademarks, logos, or branding without permission
  • Only post content you have the right to post

5.2 Copyright Infringement

If you believe your copyright has been infringed, please follow our DMCA & Copyright Policy to report the infringement.

6. Reporting Violations

6.1 How to Report

If you encounter content or behavior that violates this Policy, please report it to us:

  • Email: support@ramakoti.app
  • Subject Line: "Policy Violation Report"
  • Include as much detail as possible, including screenshots if applicable
  • Provide the username or account information of the violator (if known)

6.2 What to Include

When reporting a violation, please include:

  • Description of the violation
  • Location or context where the violation occurred
  • Screenshots or evidence (if applicable)
  • Your contact information
  • Date and time of the incident

7. Enforcement

7.1 Our Rights

We reserve the right to:

  • Monitor use of the App to ensure compliance with this Policy
  • Review, edit, or remove any content that violates this Policy
  • Suspend or terminate accounts that violate this Policy
  • Take legal action against violators when appropriate
  • Cooperate with law enforcement in investigations

7.2 No Obligation to Monitor

While we reserve the right to monitor the App, we are not obligated to do so. We do not assume responsibility for user content or conduct, but we will take action when violations are reported or discovered.

8. Consequences of Violations

8.1 Enforcement Actions

Violations of this Policy may result in:

  • Warning: A written warning for first-time minor violations
  • Content Removal: Removal of violating content
  • Temporary Suspension: Temporary suspension of account access
  • Permanent Termination: Permanent termination of account and access
  • Legal Action: Referral to law enforcement or legal proceedings

8.2 Factors Considered

When determining enforcement actions, we consider:

  • The severity and nature of the violation
  • Whether the violation was intentional or accidental
  • History of previous violations
  • Impact on other users or the App
  • Whether the violation was reported by others

Important: We reserve the right to take immediate action, including account termination, for serious violations without prior warning. For more information, see our Account Termination Policy.

9. Contact Information

Questions or Reports?

If you have questions about this Acceptable Use Policy or need to report a violation, please contact us:

Company: Spark Triangle LLC

Email: support@ramakoti.app

Subject Line: "Policy Violation Report" or "AUP Question"

Website: ramakoti.app

Your Agreement

By using the Ramakoti App, you agree to comply with this Acceptable Use Policy. Violations may result in suspension or termination of your account. We reserve the right to modify this Policy at any time, and your continued use of the App constitutes acceptance of any modifications.

Document Version: 1.0

Effective Date: January 6, 2025

© 2025 Spark Triangle LLC. All rights reserved.